C
Chris

1 reviews | Active since Aug 2023

12 Aug 2023, 11:31

Sinaso was exceptionally helpful

Sinaso was exceptionally helpful. She was friendly, and took great care to get to the bottom of the problem. When we realized it couldn’t be resolved straight away, she gave me reference numbers and kindly followed up on my behalf until resolved!

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Replies (1)
Home-Connect
Home-Connect's reply12 Aug 2023, 13:43
Official
Dear Valued Customer,Thank you for reaching out to us and sharing your positive experience with Sinaso. We are delighted to hear that she provided exceptional assistance and went above and beyond to resolve your issue. We take pride in our team's dedication to providing friendly and efficient service.At Home-Connect, we always strive to deliver the best possible customer experience, and it is gratifying to know that Sinaso's efforts made a difference. We understand the importance of resolving problems promptly, and we appreciate your patience as she worked diligently to find a solution.If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you.Best regards,CleopatraHome-Connect Customer Service Advisor