AP
Aven P

1 reviews | Active since Nov 2022

22 Nov 2022, 11:50

Sinaso Matikinca, a superstar when dealing with irate customers!!!

BIG THANK YOU to Sinaso Matikinca for assisting me in resolving my complaint regarding my billing and connectivity. The back-and-forth emails regarding why I was being billed for two residences - when I had my line moved to my new residence and charged pro-rata with no internet line was starting to take my anger to another level. All I needed was somebody to provide me with feedback BEFORE I had to log a call on Hello Peter to get HOME-CONNECT'S attention.

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Replies (1)
Home-Connect
Home-Connect's reply22 Nov 2022, 13:22
Official
Thank you for your feedback,  Aven.