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1 reviews | Active since May 2022

04 Sept 2023, 09:25

Sifiso went the extr...

Sifiso went the extra mile and connected my wi fi again after a 5 day period he gave good customer service as I was very annoyed and irritating with no Wi Fi but he really tried to help me by keeping me updated thank you

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Replies (1)
Home-Connect
Home-Connect's reply04 Sept 2023, 09:31
Official
Dear Audrey, Thank you for reaching out to us and sharing your feedback regarding the exceptional customer service provided by Sifiso. We understand how frustrating it can be to experience a prolonged period without Wi-Fi, and we sincerely apologize for any inconvenience caused.We are delighted to hear that Sifiso went the extra mile to reconnect your Wi-Fi and provided you with regular updates during the process. We appreciate his dedication and commitment to resolving the issue promptly. We will make sure to recognize his efforts and commend him for his exceptional service.At Home-Connect, we strive to provide a seamless and reliable internet service, and we deeply regret any inconvenience you may have faced. If you have any further questions or need assistance with anything else, please feel free to let us know. We are here to help. Thank you once again for your feedback, Audrey. We truly value your support and appreciate your patience throughout this situation.