SICK AND TIRED OF TERRIBLE SERVICE

I called home connect several times for my debit order date to be changed. Every month my debit order does not trigger and when I make a payment I have to wait several days for activation. They also collect money from my bank account twice because on their system I have different debit order dates that no one can amend. This month alone I made 2 1 payment 25th of June and again the 4th of July and now again on the 30 July my wifi is disconnected due to know payment