SICK AND TIRED

We are so sick and tired of these “infrastructure upgrades” we don’t get notified about any of these and it happens more often than a roadblock. Every month we pay full price but never get to use a full month. Our account was even cancelled once because of a system upgrade at the beginning of the month and was told they can’t reimburse us and that we need to open a new account and pay in order for you to reimburse us our month, we have never received our month. We are sick and tired of this, we work from home, this is the world’s biggest inconvenience. I chat to an agent via WhatsApp then she closes the chat before I’m finished! We rely on this WiFi every month because we work from home but every time there is something! Every bladdy time!