AS
Annika S
1 reviews | Active since Mar 2020
05 Oct 2020, 12:15
Shocking service received
I would not recommend you use this service provider. The sales team was excellent but made unrealistic promises. Eventually I had to cancel my application form and incurred an additional fee for reconnecting with my previous service provider as they did not activate me on time. They went further on a blamed my current provider for the delay.
Helpful (0)
Replies (6)0
Replies (6)
Home-Connect's replyOfficial
05 Oct 2020, 12:32Good day Annika. Thank you for contacting Home-Connect. We believe that your query has been attended to, Please do not hesitate to contact us should you need further assistance.
Home-Connect's reply05 Oct 2020, 12:32
Official
Good day Annika. Thank you for contacting Home-Connect. We believe that your query has been attended to, Please do not hesitate to contact us should you need further assistance.
AS
Annika S's updateReviewer Update
05 Oct 2020, 16:07No nothing was resolved. I stand by my previous comments.
AS
Annika S's update05 Oct 2020, 16:07
Reviewer Update
No nothing was resolved. I stand by my previous comments.
Home-Connect's replyOfficial
05 Oct 2020, 16:38Good day , Annika , Unfortunately Home-Connect does not cover re-activations done by other companies .
Home-Connect Team
Home-Connect Team
Home-Connect's reply05 Oct 2020, 16:38
Official
Good day , Annika , Unfortunately Home-Connect does not cover re-activations done by other companies .
Home-Connect Team
Home-Connect Team
AS
Annika S's updateReviewer Update
07 Oct 2020, 05:33Thank you for the feedback, it is obvious that home connect do not take responsibility for their errors.
AS
Annika S's update07 Oct 2020, 05:33
Reviewer Update
Thank you for the feedback, it is obvious that home connect do not take responsibility for their errors.
Home-Connect's replyOfficial
07 Oct 2020, 08:36Good day Annika , Please take note that as Home-Connect We value all our customers .
Unfortunately , We are unable to assist you with your request as we do not cover re-activations done by other companies
Home-Connect Team
Unfortunately , We are unable to assist you with your request as we do not cover re-activations done by other companies
Home-Connect Team
Home-Connect's reply07 Oct 2020, 08:36
Official
Good day Annika , Please take note that as Home-Connect We value all our customers .
Unfortunately , We are unable to assist you with your request as we do not cover re-activations done by other companies
Home-Connect Team
Unfortunately , We are unable to assist you with your request as we do not cover re-activations done by other companies
Home-Connect Team
AS
Annika S's updateReviewer Update
07 Oct 2020, 11:15No you do not.
AS
Annika S's update07 Oct 2020, 11:15
Reviewer Update
No you do not.