PN
Petunia N
1 reviews | Active since Jun 2020
23 Nov 2023, 14:11
Shocking service
After spending 8 days without internet, we got our internet fixed last week Thursday and now it’s off again since last night, please send Vodacom teams again. I sent an email to your accounts team for them to credit us for the days we didn’t have internet. They did not bother to even respond to the email
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Home-Connect's replyOfficial
23 Nov 2023, 14:16Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply23 Nov 2023, 14:16
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards