Shocking service

Absolutely horrified with the service I received today. My line had been deactivated due to internal mistakes made by the Home-connect team. I get told that there is nothing they can do to resolve my issue and I'll have to follow up on Monday.

Firstly, they made a mistake and secondly they told me they can't resolve it. Now me, as the client, has to suffer the consequence and sit with no active fibre over the weekend.

Home-connect's service has been slowly getting worse over time. I would not recommend to anyone to join this service who wants a stable and reliable connection.