P
Portia
1 reviews | Active since Sept 2024
13 Sept 2024, 13:50
Shannon reference 790998 was very professional and solutions oriented
Shannon reference 790998 was very professional and solutions oriented. She resolved a two month problem in a day and I really appreciate that her resolution and communication gave me piece of mind
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Replies (1)Home-Connect's replyOfficial
13 Sept 2024, 13:56Dear Sibongile, Thank you for reaching out to us and sharing your positive feedback regarding Shannon's exceptional service. We are delighted to hear that she was able to swiftly resolve the issue you had been experiencing for two months. Shannon's professionalism and dedication to providing effective solutions are truly commendable. At Home-Connect, we strive to ensure that our customers receive the highest level of service, and it is always rewarding to hear when our team members exceed expectations. Your peace of mind is important to us, and we are pleased that Shannon's communication and resolution brought you reassurance. If you have any more questions or require further assistance in the future, please do not hesitate to contact us. We are here to help. Thank you for choosing Home-Connect. Warm regards, Home-Connect Customer Service.
Home-Connect's reply13 Sept 2024, 13:56
Official
Dear Sibongile, Thank you for reaching out to us and sharing your positive feedback regarding Shannon's exceptional service. We are delighted to hear that she was able to swiftly resolve the issue you had been experiencing for two months. Shannon's professionalism and dedication to providing effective solutions are truly commendable. At Home-Connect, we strive to ensure that our customers receive the highest level of service, and it is always rewarding to hear when our team members exceed expectations. Your peace of mind is important to us, and we are pleased that Shannon's communication and resolution brought you reassurance. If you have any more questions or require further assistance in the future, please do not hesitate to contact us. We are here to help. Thank you for choosing Home-Connect. Warm regards, Home-Connect Customer Service.
