DS
Dritz S
1 reviews | Active since Oct 2016
22 Oct 2023, 22:13
Services were down from Friday night
Services were down from Friday night. App was not updated with any outages. I logged a service call on the App. Didn't get any feedback from HomeConnect so I called HomeConnect to query, was informed that there was an issue with Zoom and a call will be logged by them with Zoom. Spoke to Sarah, she advised that she would call me with feedback, which she did. Thank you Sarah for your prompt response and assistance 👍
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Home-Connect's replyOfficial
23 Oct 2023, 08:13Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team
Home-Connect's reply23 Oct 2023, 08:13
Official
Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team