KN
Kurusha N

1 reviews | Active since Feb 2019

02 Apr 2025, 12:26

*********** "SERVICE PROVIDERS"

Disgusting services - logged a call on 19.03.2025, spoke to christina on the 20th, she told me everything has been sorted and i need to reboot the router and it should be fine in a few minutes - it is almost 3 weeks with no assistance and my previous ticket has been closed - like how???? THE ISSUE IS NOT RESOLVED!!, i called numerous times and was told someone will contact me and no one has as i am sitting with the same problem. Home connect why are you in a customer service business yet you cannot provide the service or support. absolutely terrible, i called in again today and now i am here with a new ticket number and back in the que waiting for an *********** person to hopefully call me, but i will not hold my breathe!!!!!! you dont deserve any star rating

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Replies (1)
Home-Connect
Home-Connect's reply02 Apr 2025, 12:30
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.