MT
Maddy T
1 reviews | Active since Aug 2020
28 May 2023, 10:12
Service heading down.
We have been with Home Connect for 5 years with very few issues however, in the last week the issues have become unending!! We go without WiFi for 10-12 hours at a time & when it is on it is slow & drops constantly. Of course we have called the call centre multiple times “someone will call you back shortly” that never happens WE HAVE TO FOLLOW UP. The service is on a downward spiral, clearly.
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Replies (2)
Home-Connect's replyOfficial
29 May 2023, 08:58Thank you for your feedback, Maddy. Please note we can not find your account with any of the details provided, we have also tried calling nbut no answer. Please provide us with the cell number linked to your account.
Home-Connect's reply29 May 2023, 08:58
Official
Thank you for your feedback, Maddy. Please note we can not find your account with any of the details provided, we have also tried calling nbut no answer. Please provide us with the cell number linked to your account.
MT
Maddy T's updateReviewer Update
29 May 2023, 09:35That is strange, I have had my phone next to me all morning and not one call. The phone number connected to my account is my husband's ***
MT
Maddy T's update29 May 2023, 09:35
Reviewer Update
That is strange, I have had my phone next to me all morning and not one call. The phone number connected to my account is my husband's ***