tP
theo P

1 reviews | Active since Sept 2014

05 Jul 2019, 15:18

SERVICE DISTINCTION EMPLOYEES

The road to FTTH is a long and at times frustrating, however, a gentleman by the name of Henry from operations went, above, beyond and further than his call of duty, after going back and forth he on Wednesday (3rd July 2019) called me at 5:30pm,walked me through a brand new sign up (about 40 minutes) and did the necessary things from his side and told me that he will call me at 9 am the next day, to my surprise at 8.59 this lad called said that everything looks good and turn around is usually 2 weeks, I'm glad to say that today (48hrs) I'm hooked up and connected, thank you Henry, it's people like you who make the world even brighter, I will most definitely pass Home _Connect to my friends and family as customers service is their priority.

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Replies (1)
Home-Connect
Home-Connect's reply09 Jul 2019, 12:33
Official
Good day Theo, Thank you for the review on the team, we are happy to hear that you are enjoying our service. The Home-Connect Team.