jW
james W

1 reviews | Active since Jun 2014

31 Aug 2021, 13:17

Sales and Customer Service is NON-EXISTENT

To say that your Customer Service is poor, would be a true understatement. You lack urgency, you lack Customer Service principles, and my experience was even before I had my installation. If this is how poor you are before I am even officially a customer, then its evident how poor my experience would be going forward. I am so glad I dodged this bullet with you.

0
Replies (3)
Home-Connect
Home-Connect's reply31 Aug 2021, 14:57
Official
Good day James .

We apologies for the unpleasant experience you have had , I believe an agent has been in contact with you and is working towards a resolution to your issue .

Kind regards 
Home-connect
jW
james W's update31 Aug 2021, 14:58
Reviewer Update
Ive informed the agent to cancel my order with Home-Connect
Home-Connect
Home-Connect's reply02 Sept 2021, 20:22
Official
Good day .

Thank you for the feedback.

Kind regards
Home-connect.