T
Thapelo
1 reviews | Active since May 2023
27 Nov 2023, 10:44
Sad customer from home connect
My Wi-Fi was turned off on Monday 20th of November 2023 though I was supposed to be offline on the 28th.... I went to pay at the fnb bank on the 21st of this month but was never reconnected till today... 7 day's with no network but paid for it.....
What ****es me off is I've sent "zoom fiber & home connect" e-mails but they don't respond.... I'm not a happy customer
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Replies (3)0
Replies (3)
Home-Connect's replyOfficial
27 Nov 2023, 10:52Dear Thapelo, thank you for the feedback. Kindly note an agent will be in contact to assist.
Home-Connect's reply27 Nov 2023, 10:52
Official
Dear Thapelo, thank you for the feedback. Kindly note an agent will be in contact to assist.
T
Thapelo's updateReviewer Update
27 Nov 2023, 13:38The matter is still not resolved...... though I got a warning at work due to I didn't attend the conference meeting
T
Thapelo's update27 Nov 2023, 13:38
Reviewer Update
The matter is still not resolved...... though I got a warning at work due to I didn't attend the conference meeting
Home-Connect's replyOfficial
27 Nov 2023, 13:43Thank you for the feedback, Thapelo. Kindly note an agent is assisting in the matter.
Home-Connect's reply27 Nov 2023, 13:43
Official
Thank you for the feedback, Thapelo. Kindly note an agent is assisting in the matter.