MA
Mia A

1 reviews | Active since Mar 2009

02 May 2019, 11:56

Rip-off by Homeconnect

Paid for installation of fibre and the box and was told when app**** that if we relocate we can take the box with us and reuse it. Now that we want to do that we are told that we have to leave the box at our current residence and when we move we must pay for a new box ,etc.!What a rip-off!!!

0
Replies (4)
Home-Connect
Home-Connect's reply02 May 2019, 12:03
Official
Good day please can you send your account number or name so we can urgently look into this 
MA
Mia A's update02 May 2019, 12:22
Reviewer Update
Hi there Account Number: BOOM006 Marc Booyens Cell: **********
MA
Mia A's update02 May 2019, 13:03
Reviewer Update
To the relevant parties at Home-connect for attending to our complaint almost immediately, thank you so much! After all the frustration I can honestly say - job well done! Thanks again for the assistance. It is much appreciated
Home-Connect
Home-Connect's reply02 May 2019, 13:10
Official
Thank you for the update