Ridiculous service.

Do not use Home-Connect as your internet service provider! had a problem of not being able to pay for 1 months service. I emailed them before the month started that I had unforeseen circumstances and that I could not pay. my services were suspended for that month which I understood. The next month I was able to pay for which they then reinstated my services. I then asked them to contact me regarding the amount I still ow as they were wanting to suspend my services for the month I had just paid for which they did. They contacted me and asked what I could pay and we came up with a certain amount, of which I informed them that I could only pay at the end of this month and then the balance at the of the next month. They then proceeded to suspend my services for June which I paid even though an arrangement was made for the outstanding amount. So now I cannot use June's services, for which I have paid for, which I feel is very unfair. this is the first time that I was not able to pay for the service. I did not run away as that would be worse. I engaged them from the beginning about everything and they treat me as if I'm running away and not wanting to sort this out. They have even sent me threatening SMS's that if do not pay I will be handed over to their lawyers which is ridiculous, for the 1st month I have missed even though I emailed them first to start the process of trying to sort it out. That's pathetic. Do not use them as they are not willing to work with you. They say that they value customer service but that's a lie. I have now cancelled my service with them due to the fact that they treated me as if I'm the bad guys and that I have run away. DO NOT USE THEM.