Richard gave me an A...

Dear Oratile, Thank you for reaching out to us. We appreciate your feedback and we're glad to hear that Richard provided you with exceptional service! At Home-Connect, we strive to deliver top-notch customer service and it's always great to receive positive feedback from our valued customers. We will make sure to pass your compliments along to Richard and his supervisor, as recognition of his outstanding work. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We're here to help!