Repeated Unauthorised Debits – Closed Account

I am beyond frustrated with Home Connect's repeated debits for a closed account. After enduring an unnecessarily difficult process to prove my case, they finally admitted that I was correct about the status of my closed account (RUPC001). I was assured that the matter was settled and that no further debits would be made.

Yet, despite their assurances, they continue to attempt debits on my account— each attempt costing me money. This is completely unacceptable and demonstrates either gross incompetence or outright disregard for their customers.

I am extremely disappointed and demand immediate action to ensure this does not happen again.