NM
Nyenyezi M
1 reviews | Active since Aug 2023
16 Nov 2023, 11:55
Regarding the call c...
Regarding the call centre not all agents are well informed or trained about the product and services because I got different information till Kamogelo assisted me and I give her 5 Start great customer service and she knows the product and was very patient with me I am even reconnected and was able to make payments with her on call
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Home-Connect's replyOfficial
16 Nov 2023, 12:44Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team
Home-Connect's reply16 Nov 2023, 12:44
Official
Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team