JB
Judy B
1 reviews | Active since Sept 2021
15 Oct 2024, 10:57
Refunded Recived thanks to Morategi Lechelele
My journey with Home Connect has been long and Frustrating, Banele helped me login a refund, and when there was a delay Morategi Lechelele contacted me and promised to work on my refund, and two weeks later after 2 months of waiting I received my refund, Morategi Lechelele called me almost daily to give updates and put my mind at ease, she is really amazing and gave me hope when I honestly felt like there wouldn't be any positive outcome.
Thank you Morategi Lechelele 5 Stars.
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Home-Connect's replyOfficial
15 Oct 2024, 11:03Dear Baji Legoete, I am delighted to hear about your positive experience with Morategi from our team at Home Connect. Your kind words and recognition of Morategi's efforts in assisting you with your refund are truly appreciated. At Home Connect, we strive to provide excellent customer service, and it is heartening to know that Morategi's dedication and regular updates helped ease your concerns during the process. I will make sure to pass on your feedback to Morategi and the rest of the team. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us. Thank you once again for sharing your experience. Warm regards, Customer Service.
Home-Connect's reply15 Oct 2024, 11:03
Official
Dear Baji Legoete, I am delighted to hear about your positive experience with Morategi from our team at Home Connect. Your kind words and recognition of Morategi's efforts in assisting you with your refund are truly appreciated. At Home Connect, we strive to provide excellent customer service, and it is heartening to know that Morategi's dedication and regular updates helped ease your concerns during the process. I will make sure to pass on your feedback to Morategi and the rest of the team. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us. Thank you once again for sharing your experience. Warm regards, Customer Service.