Refreshing great customer service!

So we were totally *****ed over by WebAfrica (customer for only 3 weeks!) which resulted in no internet and high stress levels this morning. We app**** with Home-connect and what an amazing experience! It was absolutely refreshing to speak to a “human” who understood the urgency in my dilemma, unlike with webAfrica where you’re stuck with a soulless robot! I spoke with Andy Mdluli at Home-connect from their support department, who kept me on the line and walked me through the whole process of getting me connected and my WiFi sorted. Together with his company and fellow support team, I am now connected with a new service provider and have Internet connection quick quick. Thank you Home-connect & Andy for understanding my dilemma & desperation, thank you for great customer service!