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peggy S

1 reviews | Active since Oct 2022

06 Jun 2024, 09:37

*** Exceptional service from Edmund he has provided on two separate occasions, Edmund has gone above and beyond to assist me with my issues, demonstrating both professionalism and dedication to customer satisfaction

*** Exceptional service from Edmund he has provided on two separate occasions, Edmund has gone above and beyond to assist me with my issues, demonstrating both professionalism and dedication to customer satisfaction. Edmund's expertise and commitment to resolving my problem were truly topnotch. His efforts have not only restored my WiFi calling but also reinforced my confidence in home connect customer service. Thank you, Edmund, for your outstanding support! Happy customer Peggy Sejamoholo

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Replies (1)
Home-Connect
Home-Connect's reply06 Jun 2024, 09:53
Official
Dear Peggy, Thank you for reaching out to us with your feedback regarding the exceptional service provided by Edmund. We are delighted to hear about your positive experience with him on two separate occasions. Edmund's dedication to assisting you with your issues, his professionalism, and commitment to customer satisfaction are truly commendable. We are pleased that his efforts have not only resolved your WiFi calling problem but also reinforced your confidence in Home-Connect's customer service. I will make sure to pass on your kind words to Edmund and his supervisor. We appreciate your recognition of his top-notch service. If you have any further questions or require assistance, please do not hesitate to contact us. Warm regards, Home-Connect Customer Service.