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Eugene S

1 reviews | Active since Jan 2022

21 Apr 2024, 13:32

{Ref: ,627681, name: Dinique Ramcharan, Now this guy is the best of the best

{Ref: ,627681, name: Dinique Ramcharan, Now this guy is the best of the best. Im sorry to say but out of all the agents @ Home-connect this guy should be the manager. I have been stuck with a problem on fiber speed not up to par for almost a year and not ONE of the other tech guys could help me. Along came this gentleman took my problem serious and fixed it. Dinique Ramcharan stepped up and walked the extra mile for me. Thank you so much. You gave me hope again in Home-connect. I highly recomend him to anybody!!! Dinique Ramcharan youre the man!!!

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Replies (1)
Home-Connect
Home-Connect's reply21 Apr 2024, 13:38
Official
Dear Eugene,Thank you for reaching out to us and sharing your positive feedback about our agent, Dinique. We are thrilled to hear that Dinique went above and beyond to assist you with your fiber speed issue and provided you with excellent service. We truly appreciate your kind words and will definitely pass on your feedback to Dinique and his management team. At Home-Connect, we strive to provide top-notch customer service, and it's always rewarding to hear about experiences like yours. If you have any more feedback or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing Home-Connect. Warm regards, Home-Connect Customer Service Team