PS
Phenyo S

1 reviews | Active since Jun 2024

22 Jan 2025, 17:23

*** Buhle The silver s****- Due to the package price being actioned out on the 1st of March 2025

*** Buhle The silver s****- Due to the package price being actioned out on the 1st of March 2025. I felt that my package was slightly too high especially for what I use my broadband for. Gave a call to home connect and Buhle had received my call. This communication was not immediately available to her through dashboard and so she checked through with her sales team to find out what exactly what would they know about the email sent out to me. Eventually when the whole price change list was gathered she gave me a call back to advise on all the prices that I can adjust to. I appreciate that experience so much. Because of the professionalism that she has set on behalf of Home connect. It’s honest a pleasure knowing that people like her, set the right tone for companies. That kind of quality, you can’t get anywhere else. So thank you Buhle! Hope I have done right by you!

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Replies (1)
Home-Connect
Home-Connect's reply22 Jan 2025, 17:24
Official
 
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.