Really ****ty service

I am absolutely disgusted with the service I have received, for the better part of a ****ing month I have been unable to use a service that I paid for.

When I was told that you were having payment reflection issues due to a system migration on Vumatel's end I was fine, I understood it was out of your control, then 2 weeks go by with no feedback, no email, no Whatsapp, no sms, not even a carrier ***eon.

So what do I do as a paying customer

I follow up with you, I then get told that my query was put into a batch and that they are working through it but I should receive feedback soon. Fine I wait another 2 days, I then receive an email saying my service has been activated, only to ****ing discover that it now says connected without internet....

I then call in again and I'm advised to speak to your technical department which btw offered zero ****ing help other than logging a ticket, big ****ing that was. 2 more days go by and I received another saying my ticket has been resolved and what do you know it's say connected without ****ing internet.

I then call again, I'm transfered again to technical department where I'm told yet another ticket has been logged this time for technician to come out and check my router and box as they might be the issue, that was on Monday 15/04/2024, it is now ****ing Saturday 20/04/2024... No one pitched, not a **** you, what do you need or nothing, complete radio silence.

I'm at my wits ****ing with your **** service, I as your inconvenienced customer had to make numerous follow up calls for a problem on your end, I've had to travel to office everyday because I can no longer work from home due the service that I paid for not being activated, I will never ever recommend you as a reliable ISP again.

**** I'm even willing to bet that this review will go nowhere as well because your client service is absolute ****, dog ****.