HF
Henriette F
1 reviews | Active since Jul 2013
08 Jan 2024, 17:30
Real bad service from HomeConnect
Moved address, put my cancelation AND new address order in early December. Still cannot get hold of them, I've logged tickets on the app, they don't call back, it's the 8th JANUARY and still no word. Very bad service.
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Replies (2)0
Replies (2)
Home-Connect's replyOfficial
08 Jan 2024, 17:36Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply08 Jan 2024, 17:36
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
HF
Henriette F's updateReviewer Update
09 Jan 2024, 13:53Thank you Nikita (and man who called me last night), you two made up for all the frustration, thanks for helping me so quickly! All sorted.
HF
Henriette F's update09 Jan 2024, 13:53
Reviewer Update
Thank you Nikita (and man who called me last night), you two made up for all the frustration, thanks for helping me so quickly! All sorted.