DM
Dimakatso M
1 reviews | Active since Sept 2023
05 Sept 2023, 18:37
Rea service consultant, very helpful
Rea service consultant, very helpful. I was texting her on WhatsApp and she dialled me immediately and went through the process and explained clearly to me what I can expect. She has a friendly voice as well.
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Home-Connect's replyOfficial
05 Sept 2023, 18:57Dear Dimakatso, Thank you for reaching out to Home-Connect and for your kind words about our service consultant, Rea. We are delighted to hear that Rea was able to assist you promptly and provide clear explanations regarding your query. At Home-Connect, we strive to provide exceptional customer service, and it is wonderful to hear that Rea's friendly voice and helpful nature made your experience a positive one. We appreciate your feedback and will be sure to pass on your kind words to Rea and her manager. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you. Thank you for choosing Home-Connect. Best regards, Home-Connect Customer Service
Home-Connect's reply05 Sept 2023, 18:57
Official
Dear Dimakatso, Thank you for reaching out to Home-Connect and for your kind words about our service consultant, Rea. We are delighted to hear that Rea was able to assist you promptly and provide clear explanations regarding your query. At Home-Connect, we strive to provide exceptional customer service, and it is wonderful to hear that Rea's friendly voice and helpful nature made your experience a positive one. We appreciate your feedback and will be sure to pass on your kind words to Rea and her manager. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you. Thank you for choosing Home-Connect. Best regards, Home-Connect Customer Service