MM
Mazandi M
1 reviews | Active since May 2012
20 Mar 2026, 14:10
Professional Home Always Disconnect with poor billing system
Every month I pay my monthly premium long before the due date. Every month they disconnect my WiFi for non payment. Every month I have to send review to Hellopeter before they apologies and reconnect. Craziest thing only today after they disconnected my service do they tell me that they had increased the premium with R208 since end February. I never received information about this huge increase for their service. I want out of this ridiculous service provider, challenge you pay forward.
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Replies (2)MM
Mazandi M's updateReviewer Update
20 Mar 2026, 15:39I would like to disconnect the service I have with your poor service company. Since I have already made payment for this month am I ever going to get my money back? I am scheduled to make my payments on the 15 of every month and have been making payments latest the 13 every month,, which in my opinion is before the due date. Your organisation had been billing me R10 every month for laying before due date and claim it is late payment. Last I checked the 13 the comes before the 15th. You say my account has increased by R50 since February, needless to say I was never Informed of the R50;increase and has now become R280. My. Basic maths says missing R50 for 1 month is equal to R50 whilst yours says R280
MM
Mazandi M's update20 Mar 2026, 15:39
Reviewer Update
I would like to disconnect the service I have with your poor service company. Since I have already made payment for this month am I ever going to get my money back? I am scheduled to make my payments on the 15 of every month and have been making payments latest the 13 every month,, which in my opinion is before the due date. Your organisation had been billing me R10 every month for laying before due date and claim it is late payment. Last I checked the 13 the comes before the 15th. You say my account has increased by R50 since February, needless to say I was never Informed of the R50;increase and has now become R280. My. Basic maths says missing R50 for 1 month is equal to R50 whilst yours says R280
MM
Mazandi M's updateReviewer Update
20 Mar 2026, 15:43WANT TO discontinue service with your company. I am do e with this unnecessary stress from your organisation every month. Please let me know if and when I am going to get my money back. I do not need your service anymore.
MM
Mazandi M's update20 Mar 2026, 15:43
Reviewer Update
WANT TO discontinue service with your company. I am do e with this unnecessary stress from your organisation every month. Please let me know if and when I am going to get my money back. I do not need your service anymore.