Princess - ref no 791753 - Princess was a star

Dear Malcolm,Thank you for reaching out to us and providing such positive feedback about Princess. We are thrilled to hear that she was able to assist you with slow and buffering speeds effectively. Your kind words about her excellent operational skills are truly appreciated.Princess is indeed a valuable member of our team, and we will make sure to pass on your commendation to her. It is feedback like yours that motivates us to continue providing top-notch service to all our customers.If you have any more questions or need further assistance, please feel free to let us know. We are here to help.Thank you for choosing Home-Connect.Warm regards, Home-Connect Customer Service