TK
Tshepang K
1 reviews | Active since Dec 2012
27 Mar 2025, 19:21
Price Increase Notice
I have never had issues since signing up with Home Connect just a little over a year ago but today I was very irritated with the email I received. Why wait to announce a price increase with just a few days left into the new month? Why is a notice of a price increase not given to customers at least 2 months in advance? If my pay date is on the 1st then I only have 5 days notice?
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Replies (1)Home-Connect's replyOfficial
27 Mar 2025, 20:39Dear valued customer, thank you for the feedback. Kindly note that an agent will be in contact to assist tomorrow. Our operating hours are Mon-Fri 8am - 8pm, and Sat, Sun & PH 8am - 2pm. Best regards Home-Connect Team
Home-Connect's reply27 Mar 2025, 20:39
Official
Dear valued customer, thank you for the feedback. Kindly note that an agent will be in contact to assist tomorrow. Our operating hours are Mon-Fri 8am - 8pm, and Sat, Sun & PH 8am - 2pm. Best regards Home-Connect Team
