Poor Technical Support

If I could rate this service any lower, I would. My recent experience with Home Connect has been nothing short of abysmal. After logging multiple support tickets on Thursday, I was completely ignored—no callbacks, no emails, no resolution. When I called on Friday morning to highlight this negligence, I was given yet another empty promise that I’d be contacted by 17h00. Unsurprisingly, 18h30 came and went with absolute radio silence.

Out of sheer frustration, I logged five more support requests that day, and not a single response has come from any of them. This complete lack of support is not only a waste of my hard-earned money but also a serious inconvenience. I rely on this service to work, and Home Connect has proven they don’t care about their customers or their concerns. I’m beyond disappointed and would advise others to look elsewhere.