Poor support, No callback, Unreliable connection.

Terrible after sales service..They connect you quickly, but don't expect help when your line is down. I have been battling for almost 3 weeks now, with my line dropping every 10 minutes. It's impossible to stream or do anything. I didn't get any calls for updates, and when i call the support line, i get told someone will call back, which they never do.

There are 4 customers in my complex subscribed with home-connect, and all are having issues. Other services providers in the complex are not experiencing the issue.