Poor service. Poor product. Poor everything. Steer clear.

We find ourselves once again without internet. Last time I left a review I left 2 stars but have now changed that toa single star as the service we are receiving from home connect is nothing short of dismal. The staff on the phone are friendly but they don't really care. They tell you they will escalate the matter and get back to you "ASAP". This is the third time our internet has gone down in the space of about 5 weeks. How disapointing. Home connect used to be great, but Id advise to steer well clear of them.