CM
Carmen M
1 reviews | Active since Feb 2022
11 Feb 2022, 10:35
Poor service, poor communication, requested an address move in December 2021
Poor service, poor communication, requested an address move in December 2021. Installation only took place last week and activation only yesterday...some of the staff extremely rude, requested a supervisor or manager to contact me on numerous occasions, still nothing...
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Replies (1)
Home-Connect's replyOfficial
11 Feb 2022, 10:39Dear Carmen.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the experience you have had does not happen again.
Please expect a call from one of our agents shortly.
Kind regards,
Home-connect.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the experience you have had does not happen again.
Please expect a call from one of our agents shortly.
Kind regards,
Home-connect.
Home-Connect's reply11 Feb 2022, 10:39
Official
Dear Carmen.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the experience you have had does not happen again.
Please expect a call from one of our agents shortly.
Kind regards,
Home-connect.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the experience you have had does not happen again.
Please expect a call from one of our agents shortly.
Kind regards,
Home-connect.