AN
Anand N

1 reviews | Active since May 2021

05 Oct 2024, 19:34

Poor service. Home connect

No technical support after hours. My internet has not being working. Called the home connect number. You are direct to press 9 for technical support via Watsup. You receive a message that’s all. You wait and wait and wait. You try again calling. Same process. Still waiting for a response. Child is in matric. Needs the service it not available .

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Replies (1)
Home-Connect
Home-Connect's reply05 Oct 2024, 19:38
Official
Dear valued customer, thank you for you feedback.Please note our working hours are Monday - Friday 8am-8pm / Sat - Sun 8am-2pm. Please note Public Holidays are 8am to 2pm. Please note an agent will call you in the morning to assist.