Poor service from Home-Connect and Frogfoot

My order for home fibre was approved on Tuesday 28th Dec 2021 by Home-Connect. I was informed that the installation by Frogfoot will take 4 - 6 weeks. Frogfoot contracted another service provider by the name of Edge Telecoms to do the installation. My 1st appointment for an installation was on the 4th Feb 20222. This was cancelled on the day of the appointment, 40 minutes after they would have arrived. This was due to rain. The 2nd installation appointment was the 8th Feb 2022(last day of initial 4 -6 weeks period). This appointment was cancelled during the morning of the appointment date. The reason supp**** was the they (Edge Telecoms) have not received the equipment from Frogfoot to do the installation. On request of the reason for the cancellation of the 1st installation, I was informed that their bakkie broke down and that they only have 2 bakkies in the business (Edge Telecoms). I contacted Frogfoot to enquire why it is that they have not supp**** Edge Telecoms with equipment, I was informed that it is not the truth. On the 10th Feb 2022 the installation did take place as scheduled. Edge sub-contracted the work to TM Projects. About 8 people arrived of which 4 was inside the house at some point. With the current crime going on I was at at all not at ease with open doors and gates and 8 people moving in and out of my property. My service was activated on Friday the 11th Feb 2022, however on Saturday I had no internet connection. This was corrected on Sunday 13th Feb 2022. The modem was delivered today 14th Feb 2022. Communication emails to *** and *** could not be delivered making email communication impossible.