MR
Motheo R
1 reviews | Active since Mar 2024
05 Mar 2024, 05:07
Poor service
We haven’t had WiFi for over a week now, we were made to pay upfront fee for a damaged cable replacement till today no service done and every day when we call we are ask to send the same pop that is already done. And they’ll follow up with their 3rd party contractor
Helpful (0)
Replies (3)0
Replies (3)
Home-Connect's replyOfficial
05 Mar 2024, 07:15Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply05 Mar 2024, 07:15
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
MR
Motheo R's updateReviewer Update
06 Mar 2024, 11:40Still today my WiFi internet not resolved,
MR
Motheo R's update06 Mar 2024, 11:40
Reviewer Update
Still today my WiFi internet not resolved,
Home-Connect's replyOfficial
06 Mar 2024, 11:43Thank you for letting us know, Motheo. The agent will be in contact shortly.
Home-Connect's reply06 Mar 2024, 11:43
Official
Thank you for letting us know, Motheo. The agent will be in contact shortly.