Poor service delivery

Good day

Kindly note I gave you notice of my moving well over a month ago.

It is now the 4th and I still do not have service

This is becoming a nightmare. I want this logged as a complaint and resolved ASAP

I have been with home connect for many years and will look at moving all products away if this continues. Please look into resolving this before we escalate any further.

If you need any further information please do not hesitate to contact Raquel e on *** for any queries about the house and access

And *** for any issues regarding the complaint.

Someone then called me saying that you never even placed the order?? That is totally ridiculous how can you not place the order now we have to suffer because you didn't do what you were supposed to

If I do not have connection by end of this week I will be canceling home connect my family also has 2 polices with you and each one over R1000 we will all be taking our business elsewhere