SG
Scott G

1 reviews | Active since May 2020

28 May 2021, 19:40

POOR SERVICE

Once again I have no Fiber…

Since Sunday you guys have let me down day after day, night after night I sit and lose money cause I can not work due to your poor service. promise after promise.

Absolutely shocked how big your company is and yet you cannot even assist a customer !

I have been **** to everyday by you guys.

I take my hat off to Nicole(manager or lead) for trying her best to assist me.

I would like to please speak with your operations manager as this matter is now made me write this mail.

I was patient and waited a whole 5 days and not one of you will assist me. Wow !

0
Replies (1)
Home-Connect
Home-Connect's reply01 Jun 2021, 16:28
Official
Good day Scott, we believe that a technician has been in contact with you to assist with your query. Kindly monitor the line.