MD
Musa D
1 reviews | Active since Jan 2013
01 Jul 2021, 14:02
Poor Service
My services have been disconnected and I contacted you several times since requesting an easypay number so that I could make a payment at my nearest PicknPay or Woolworths.
I was promised a call back but no one has contacted me till today, the kind of service I have been receiving from Home-Connect is not acceptable.
I am now being incovinienced and no one is willing to own and resolve my query.
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
02 Jul 2021, 16:47Good day Musa .
Apologies for the inconvenience caused , I believe a customer care agent has been in communication with you to resolve your issue .
Kind Regards.
Home-connect.
Apologies for the inconvenience caused , I believe a customer care agent has been in communication with you to resolve your issue .
Kind Regards.
Home-connect.
Home-Connect's reply02 Jul 2021, 16:47
Official
Good day Musa .
Apologies for the inconvenience caused , I believe a customer care agent has been in communication with you to resolve your issue .
Kind Regards.
Home-connect.
Apologies for the inconvenience caused , I believe a customer care agent has been in communication with you to resolve your issue .
Kind Regards.
Home-connect.
MD
Musa D's updateReviewer Update
03 Jul 2021, 09:15Note that I contacted Vuma this and they provided the Easypay number '***', But when going to pay at PnP and Woolworths Maponya Mall I was told that it is not working. I am tired of wasting money calling you and going to the shops because of this. Can a manager call as soon as possible to resolve this query please.
MD
Musa D's update03 Jul 2021, 09:15
Reviewer Update
Note that I contacted Vuma this and they provided the Easypay number '***', But when going to pay at PnP and Woolworths Maponya Mall I was told that it is not working. I am tired of wasting money calling you and going to the shops because of this. Can a manager call as soon as possible to resolve this query please.