EC
Elijah C
1 reviews | Active since Jun 2020
18 Jan 2024, 07:13
Poor service
I have an issue where my wifi drops constantly I called in for assistance they advised my router needs to be replaced.
It's been about a week since they said they will arrange for delivery yet nothing has been done yet!
I work from home and this has impacted me negatively and no feedback since service is absolutely poor I have 3 contracts with them and honestly thinking of cancelling all!
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
18 Jan 2024, 07:58Dear Elijah, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply18 Jan 2024, 07:58
Official
Dear Elijah, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
EC
Courier guy called at 8:55 didn't even ring once
I called back at 8:56 and he didn't not answer I've tried multiple times to contact him to no avail.
Now when I call him he says he can't deliver this is ridiculous first you delay my router now your courier company can't deliver??
Please get someone to sort out today! I'm beyond annoyed with your company now
Elijah C's updateReviewer Update
19 Jan 2024, 09:44Courier guy called at 8:55 didn't even ring once
I called back at 8:56 and he didn't not answer I've tried multiple times to contact him to no avail.
Now when I call him he says he can't deliver this is ridiculous first you delay my router now your courier company can't deliver??
Please get someone to sort out today! I'm beyond annoyed with your company now
EC
Elijah C's update19 Jan 2024, 09:44
Reviewer Update
Courier guy called at 8:55 didn't even ring once
I called back at 8:56 and he didn't not answer I've tried multiple times to contact him to no avail.
Now when I call him he says he can't deliver this is ridiculous first you delay my router now your courier company can't deliver??
Please get someone to sort out today! I'm beyond annoyed with your company now