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ZN
Zan N

1 reviews | Active since May 2020

20 Jan 2021, 10:49

Poor Service

Internet is off 90% of the month and nobody calls or tries to assist. Worst decision I ever made

0
Replies (4)
Home-Connect
Home-Connect's reply20 Jan 2021, 10:50
Official
Good day Zan ,We are sorry to hear that you are having an unpleasant experience with Home-Connect . Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you. Our  team will be in touch to rectify the matter.

The Home-Connect Team 

ZN
Zan N's update20 Jan 2021, 10:51
Reviewer Update
I will not confirm my customer details due to the POPI act but my latest tickets logged are S*** and S***. Amazing, you responded to this in under a minute but when I try resolve it with you privately I wait days.
Home-Connect
Home-Connect's reply20 Jan 2021, 11:21
Official
Good day Zan . We are unable to read your ticket reference number . this is what we see on our side ' S**********14 and  S**********24.  Please kindly provide us maybe with your application number 
Home-Connect
Home-Connect's reply20 Jan 2021, 11:38
Official
Good day ,Thank you for taking our call , our technical team will be in contact with you .

Home-Connect Team