POOR SERVICE

I have nothing the absolute worse experience with this company from untrained agents that treat queries like robots (doing the same troubleshooting even though it does not resolve the problem). They fail to tell you that when you have no internet you still have to pay full subscription and I was sold that they are month to month service but apparently your subscription is for the line rental they have to pay. Also worse of all I have been with internet since Thursday (09.10.2025) and I have just been informed on the 13th it's still within their 3 day SLA and looks no refund/credit or service. PLEASE STAY AWAY FROM HOME CONNECT