EC
Elijah C
1 reviews | Active since Jun 2020
11 Sept 2023, 10:15
Poor service
I recently moved premises and needed urgent assistance I was told to do so via WhatsApp I've been ignored on 2 occasions on whatsapp and not sure how to get assistance with the change or if you guys even cover here your website does show coverage but your call centre is not sure which is confusing
Helpful (0)
Replies (4)0
Replies (4)
Home-Connect's replyOfficial
11 Sept 2023, 11:40We can confirm that an agent has assisted you accordingly.
Home-Connect's reply11 Sept 2023, 11:40
Official
We can confirm that an agent has assisted you accordingly.
EC
Elijah C's updateReviewer Update
11 Sept 2023, 15:50Still waiting for the follow up call after the approval as per earlier discussion
Still no call received
Still no call received
EC
Elijah C's update11 Sept 2023, 15:50
Reviewer Update
Still waiting for the follow up call after the approval as per earlier discussion
Still no call received
Still no call received
EC
Elijah C's updateReviewer Update
11 Sept 2023, 15:50Still waiting for the follow up call after the approval as per earlier discussion
Still no call received
Still no call received
EC
Elijah C's update11 Sept 2023, 15:50
Reviewer Update
Still waiting for the follow up call after the approval as per earlier discussion
Still no call received
Still no call received
EC
Elijah C's updateReviewer Update
13 Sept 2023, 11:35I was not informed that fibre installation would take months to install when I was contacted the service has been absolutely poor I have 3 contracts with home connect I will now be cancelling all and never using their services again I recommend the same to everyone
EC
Elijah C's update13 Sept 2023, 11:35
Reviewer Update
I was not informed that fibre installation would take months to install when I was contacted the service has been absolutely poor I have 3 contracts with home connect I will now be cancelling all and never using their services again I recommend the same to everyone