TN
Thandiswa N
1 reviews | Active since Jul 2020
13 Nov 2023, 10:12
Poor service
i made payment on the 13th of October for my wifi it was not connecting and i was not getting technicians to fix it until 1 November it started connecting now I'm getting message that it will stop working tomorrow i need to pay no ways! I eoke up today not connecting what about the days i paid without connecting is it not supposed to stop by 1 of December i did make a complaint to their side no feedback... My email is *** ***
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Replies (3)0
Replies (3)
Home-Connect's replyOfficial
13 Nov 2023, 10:14Thank you for your feedback, Thandiswa. An agent will be in contact with you shortly.
Home-Connect's reply13 Nov 2023, 10:14
Official
Thank you for your feedback, Thandiswa. An agent will be in contact with you shortly.
Home-Connect's replyOfficial
13 Nov 2023, 12:06Dear Thandiswa, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply13 Nov 2023, 12:06
Official
Dear Thandiswa, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
TN
Thandiswa N's updateReviewer Update
21 Nov 2023, 08:37I am still waiting it hasn't been resolved
TN
Thandiswa N's update21 Nov 2023, 08:37
Reviewer Update
I am still waiting it hasn't been resolved