L
Lerato
1 reviews | Active since Nov 2021
13 Jun 2024, 16:28
Poor service.
I canceled my contract stating that the price increases do not equal the services and the number of drops in connection. I requested on several occasions to be sent a formal letter stating the date that my line will be terminated to no avail. It's as if I'm being forced to stay on as a customer.
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Home-Connect's replyOfficial
13 Jun 2024, 16:33Dear Lerato, I apologize for the inconvenience you have experienced regarding the cancellation of your contract with Home-Connect. I understand your frustration and I assure you that we take your concerns seriously. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply13 Jun 2024, 16:33
Official
Dear Lerato, I apologize for the inconvenience you have experienced regarding the cancellation of your contract with Home-Connect. I understand your frustration and I assure you that we take your concerns seriously. Kindly note an agent will be in contact shortly to assist.