LM
Lebo M

1 reviews | Active since Aug 2013

19 Nov 2021, 13:15

Poor service

I logged a case 2 days ago, I'm still to receive a response other than their automated email response.

How sad..

0
Replies (5)
Home-Connect
Home-Connect's reply19 Nov 2021, 14:07
Official
Good day Lebo.

We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you shortly to assist.

Kind regards.
Home-connect.
LM
Lebo M's update20 Nov 2021, 07:25
Reviewer Update
This is day 3, no contact was made. No service was provided.

Kindly accept this as my one-month notice to cancel my service. I will expect my bill to be pro-rated for the current month.
Home-Connect
Home-Connect's reply20 Nov 2021, 12:58
Official
We would like to apologies for any Inconvenience caused Lebo , One of our agents will be in contact with you. 
LM
Lebo M's update22 Nov 2021, 07:12
Reviewer Update
I’m still waiting.. fix the problem
LM
Lebo M's update29 Nov 2021, 16:07
Reviewer Update
My bill wasn't fixed. What do you guys think happened when I sat for 4 days without internet, I bought data right?

So, can I have my money back (pro-rated bill)?