Poor - Poor - Poor - customer support

Poor Poor customer service as the reseller of a product. They cannot fix anything and just put a delay into the process to get it fixed. Agents say they will follow up ----- do not hold your breath. There is a published help contact detail - but only works from 08h00 to 17h00. Tuff takkie if you have a problem after hours. But they have a whats app for after hours whci refers you to the telephone number that works on from 08h00 to 17h00