Poor customer service

Item: Home-Connect
Rating: 1
Author: Kani M

Poor customer service. They only good when installing their service, then it goes downhill. I could not get a hold of them after working hours, their lines state you should email support to log a ticket; which I did. I emailed them at 14:00pm it’s now 18:18pm with no response.

Helpful (0)

Replies (1)

Home-Connect's replyOfficial

03 May 2021, 13:55

Good day Kani M, we believe a consultant has been in contact with you , to apologize for the ordeal.

Home-Connect's reply03 May 2021, 13:55

Official

Good day Kani M, we believe a consultant has been in contact with you , to apologize for the ordeal.